Well.not entirely, they still have to get back to me about the dump file, so in fairness I can't really say they are ignoring the situation but I really find it very odd that out of millions of downloads of their software, someone else hasn't had this exact issue also for if they did, the solution would be readily available. I have been trying to convey that to them since this thread started and I'm starting to lose confidence in their support team. All things aside, there is no way this is on my end. I disabled every firewall (Router included) and every security measure possible during the download and install of their software to no avail. I have tried every variation of downloading their software file I can think of. If not try updating again.The only way I was able to get rid of the duplicate entry, was to reinstall Macrium (now the 76th time installing) and use Revo Uninstaller to remove the program (15th time doing that) which finally got rid of it.

If you disable the entry which is listed as ‘not measured’ & restart your PC does the other entry disappear? I wonder if they will be able to tell from the dump file that the UI Watcher is somehow replicating itself by spawning twice in the Startup Tab of Task Manager and causing a problem although I believe the problem is with how the Reflect Updater is installed myself from the download file. I'm waiting for support to get back with me about that dump file and I'm expecting to hear something like my system configuration is unique and further analysis is needed to troubleshoot why the Macrium Updater is failing to check for updates on your system.

Now keep in mind, the Revo Uninstaller specifically states that the process of the Macrium Reflect UI Watcher is removed during the uninstall of Macrium, and I checked after the removal of Macrium, that it did indeed remove it from the Startup Tab, so why upon installation of Macrium 8 Free, is the process listed in duplicate in the Startup Tab of Task Manager? In all my years of looking at the Startup items in the Task Manager (because I don't like certain things starting on boot that have a 'High Impact' load) I never seen an item appear in duplicate. The Macrium Reflect UI Watcher appears twice in the Startup Menu items list in Task Manager. In other developments, I found this awfully strange: They had me send them a dump file from my Task Manager of the ReflectUpdater process so they could analyze it for further investigation. Since it is Monday, Macrium Support is responding again.

Macrium reflect download list not